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thebigword is equipped to provide your organisation with advanced solutions to transform your global communications and interactions with international stakeholders.

Board & Executive Team

Larry Gould
Chief Executive Officer

The embodiment of true entrepreneurialism, Larry Gould has built thebigword brand from start-up to leading language technology business, now trusted by over 80% of the top 100 global brands and organisations world-wide.
His enthusiasm for business and the people who work within it are a key driving force behind the evolution of thebigword as the number one choice for language solutions.

“We believe that being able to speak and read in your customer’s language will soon be taken as the norm.”

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Diane Cheesebrough
Deputy Chief Executive Officer

As DCEO Diane leads across 10 global offices, providing solutions to clients in over 50 different countries. She is focused on driving growth through service excellence and innovation, utilising the strengths of Board members and working with a professional network of over 8,000 linguists to deliver industry leading solutions to clients in the Public and Private sectors.

“Being able to communicate globally, enter new markets and reach out to your customers and users is crucial to most businesses and public sector organisations. I am committed to ensuring thebigword supports all of our Private and Public sector clients by providing incredible value and service, and utilising industry leading expertise, to ensure we provide absolutely the right solution to support our clients goals.”

Joshua Gould
Global Corporate Strategy Officer and CEO, thebigword Americas

Leading the commercial strategy for thebigword, Joshua maximises revenue growth, securing new strategic avenues for the company to invest in. A champion of technology innovation, he is instrumental in the introduction of specialist language solutions that continue to transform thebigword commercial proposition.

“Our clients are helping to drive fantastic technology innovation within thebigword and the industry. I am focused on delivering a viable, future-facing commercial strategy for thebigword which delivers the solutions our clients are looking for.”

Bernadette Byrne
Chief Sales Officer

Bernadette is the voice of the customer on the board. Hugely passionate about the industry and customer experience, Bernadette ensures thebigword global sales teams are equipped to deliver real solutions for our clients. Additionally she champions the Corporate Social Responsibility committee to develop links within business and community.

“We understand that language can be a real barrier, after all, 75% of the worlds internet users say they are more inclined to buy products and services marketed in their own language. It is great to be in a position to remove this barrier.”

Marcus Mills
Chief Financial Officer

Marcus joined thebigword Board this year and brings a wealth of experience in the financial oversee of global businesses. He is focused on supporting growth and identifying opportunities which will secure a bright future for thebigword.

“I am delighted to join thebigword Board, contributing sound financial planning and guidance to help build a very exciting future”

Mark Clayton
Director of Technology

Mark heads up a talented team responsible for delivering innovative and flexible technology for clients and linguists. As global communication becomes ever-more important, Mark ensures thebigword solutions are easily accessed by all.

“The pace of technology is fast and we always need to be ahead. I ensure that our innovations meet client and linguist needs, so that they are able to conduct business with us, effortlessly.”

Marcus Foster
HR Director

Looking after the people that make thebigword so exceptional, Marcus regularly collaborates with stakeholders across the business. His focus on identifying talent and driving excellence ensures thebigword continues to push boundaries.

“People are essential to business success and I am delighted that thebigword boasts a diverse and vibrant global workforce. I am dedicated to nurturing and adding talent to help us drive further growth”

Mark Daley
Operations Director

Responsible for the design and delivery of the global client experience strategy, Mark ensures thebigword translation and interpreting operations run smoothly and efficiently.

“I’m passionate about ensuring we deliver a world class service to our clients around-the-clock. With a combination of talent and specialist technology we can work flexibly with our clients to provide irresistible solutions”

Matthew Taylor
Head of Global Linguist Recruitment and Continual Improvement

Matthew leads the Global Linguist Recruitment and Engagement team, which encompasses all elements of Procurement, Supply Chain Management and Continuous Improvement. His passion for problem solving ensures processes are streamlined to deliver the best possible service.

“It is rewarding to be able to enhance people’s experiences, for our internal people, linguists and clients.”

Our Partners

Trusted by the top 100 global brands and organisations, thebigword is proud to work with industry leading partners across the world

1980
1980
Link Up Group formed
1992
Receive ‘Investor in People’ accreditation
1999
Investment in technology and web content translation
2001
thebigword brand launches with global expansion into the USA, Japan, China and Germany
2005
Ranked in the top 10 translation companies worldwide
2007
Recognised as the fastest growing language company in the world
2010
thebigword employ over 450 staff worldwide and are turning over £40m
2011
Ranked 85th in The Sunday Times International Fast Track 100
2011
thebigword releases the world’s first Interpreting Management System allowing bookings that are made online to be end to end automated
2012
Awarded a Bronze Stevie American Business Award for Most Innovative Company of the Year
2012
thebigword opens its Defence and Justice division securing a major framework agreement with the MoD
2013
Awarded a Gold Stevie American Business Award for Corporate Social Responsibility Program of the Year
2014
thebigword receives Non Article 5 NATO Medal for our work in Afghanistan and Iraq through the MoD
2015
thebigword releases its new thebigword TMS, the most usable, automated and secure language technology on the market
2017
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