Professional language support for British Sign Language speakers

thebigword Group is the largest interpreting service provider in Europe specialising in managing the highly demanding requirements of regulated sectors.

What we do

Professional British Sign Language Support

Over 40 years of service to the public sector has made us the perfect language partner for local and national governments.

Remote Interpreter Support

Instant, encrypted access to Interpreters over video link

Onsite Interpreter Support

Professional, reliable service for complex and sensitive situations


Accurate mono or multilingual speech to text service

Training & Education

Scalable, flexible training solutions for interpreters and service users

Employment Services

thebigword provide essential support and Access to Work assessments for employers to ensure they are compliant with Deaf & HoH employees. Our experts are available to support both employers and employees in ensuring fair access to work and employment services.


thebigword can provide interview support for Deaf and hoH jobseekers. As well as advice on access to work and how to find opportunities.


Deaf and HoH individuals often require additional support accessing support services and employment opportunities.

Relay Interpreters

Deaf Relay Interpreters

thebigword provide Deaf Relay Interpreters for members of the Deaf community who communicate through means other than BSL. These highly skilled professionals provide specialised interpreting services for individuals who are Deaf but do not speak BSL fluently.

  1. Registered with the NRCPD 
  2. Security Cleared Interpreters
  3. Remote or Onsite Service

Speech to text

For instant support, we provide automated speech to text services, an instant service that carries the lowest price tag. Get a completely automated transcript of audio files returned in seconds via our WordSynk platform.

Instant Results

Artificial Intelligence provides a speedy turnaround

Affordable Service

Cheap, cost-effective solution for tight budgets


Security for Government

Fast access to affordable and reliable language support services for government


Our WordSynk System is one of the most secure on the market. Hosted on Microsoft Azure Cloud Systems, it is one of the most secure cloud-based solutions available, with 256-bit encryption.

Microsoft Azure

For clients who require additional layers of security for their own compliance we are able to offer local and remote data storage through Microsoft’s Azure server network. 

ISO Compliant

We hold the ISO27001 for Information Security, demonstrating our commitment to providing excellent service to our clients. Including excellence in how we handle their data.


Many of our clients have made commitments to Green and Carbon Neutral pledges, a commitment we admire and have strived to help our clients attain. That is why thebigword is 100% carbon neutral, so our clients can be sure that we are doing our part as a supplier.  

Get in touch

Please contact our Sales Team for any information regarding our services and to discuss how they can benefit you. We monitor our enquiries inbox regularly and will respond to all requests as we are able to.

  1. Interpretation, translation and localisation services to help you trade anytime, anywhere
  2. Agile technology at the touch of a button
  3. Timely solutions available 24/7/365
  4. Strong, long-term client partnerships
  5. Delivering the best services every time