The number one public sector language service provider

thebigword Group is the largest interpreting service provider in Europe specialising in managing the highly demanding requirements of regulated sectors

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A variety of logos of public sector clients

What we do

Serving the public sector

Over 40 years of service to the public sector has made us the perfect language partner for local and national governments.

Telephone and Video Remote

Instant, encrypted access to Interpreters over the phone or video link

Face to Face

Professional, reliable service for complex and sensitive situations

Transcription

Accurate mono or multilingual audio to written transcription

Translation

Scalable, flexible translation solutions for any situation

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Manage expenses

Control your costs

We understand that for many of our clients, it is not so much about what you can do, but what you can afford. Telephone Interpreting & Remote Face-to-Face Interpreting provide cost effective alternatives to traditional Interpreting and with priority-calling structure for Emergency Services, our TI service provides access for critical uses in seconds.

  1. Management information analysis
  2. Innovative services
  3. Automation

Written services

Instant, encrypted access to Interpreters over the phone or video link. Accurate mono or multilingual audio to written transcription. Scalable, flexible translation solutions for any situation.

Translation

Scalable, flexible translation solutions for any situation

Transcription

Accurate mono or multilingual audio to written transcription

OUR TECHNOLOGY

Immediate access to all interpreting services

WordSynk is thebigword Group’s unique platform for delivering all interpreting services in one place.

Used by clients from the world’s largest companies and brands, including the  British and US Government Departments.

  1. Secured by Microsoft Azure cloud security
  2. Accessible from anywhere with internet connection
  3. Mobile apps to coordinate interpreters and service users
  4. Detailed management reporting
  5. Built in automation and AI powered services
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Serving businesses globally

Over 40 years of service in the language industry has made us the perfect language partner for global businesses and governments.

15000

Professional Linguists

1b

Words translated annually

1m

Minutes Telephone Interpreting a month

15

Procurement frameworks

Security

Security for Government

Fast access to affordable and reliable language support services for government

Security

Our WordSynk System is one of the most secure on the market. Hosted on Microsoft Azure Cloud Systems, it is one of the most secure cloud-based solutions available, with 256-bit encryption.

Microsoft Azure

For clients who require additional layers of security for their own compliance we are able to offer local and remote data storage through Microsoft’s Azure server network. 

ISO Compliant

We hold the ISO27001 for Information Security, demonstrating our commitment to providing excellent service to our clients. Including excellence in how we handle their data.

Compliance

Many of our clients have made commitments to Green and Carbon Neutral pledges, a commitment we admire and have strived to help our clients attain. That is why thebigword is 100% carbon neutral, so our clients can be sure that we are doing our part as a supplier.  

Get in touch

Please contact our Sales Team for any information regarding our services and to discuss how they can benefit you. We monitor our enquiries inbox regularly and will respond to all requests as we are able to.

  1. Interpretation, translation and localisation services to help you trade anytime, anywhere
  2. Agile technology at the touch of a button
  3. Timely solutions available 24/7/365
  4. Strong, long-term client partnerships
  5. Delivering the best services every time