Knowledge of different cultures and languages is absolutely crucial to the hospitality industry. Your guests want to feel at home, no matter where they are in the world. Translators must go beyond the words – taking account of the subtle nuances and cultural variations that really speak to your customers. It’s why our professional linguists and project managers are world class. And it’s why thebigword is trusted by some of the leading names in the hospitality industry. We’re different because we care. With a consultancy-based approach, every client is unique and receives a well-planned, bespoke solution that’s right for them. All our clients are treated as individuals and we adopt a consultancy based approach in order to recognise your individual needs.
Having the most extensive network of linguists in the world means we can match your requirements perfectly. Our linguists are all tested and approved within their areas of expertise. This means every professional working for clients in the hospitality industry has passed translation test-pieces that include sector relevant content.
This is where our proven technology and industry expertise can support you, your global clients and affiliates. Underpinning everything we do is a drive to maintain a standards-led philosophy and we are proud to be certified to ISO 9001 and ISO 14001. We were also the first business within the sector to obtain ISO 27001, the internationally recognised standard for information security.
“Service delivery has been flawless. This is testament to thebigword’s ability to meet the needs of its clients and business partners by developing excellent relationships.”Phillipa Richardson