The current outbreak of Coronavirus is a global issue with many immediate precautions and investigations taking place.

The virus, first identified in Wuhan, Hubei Province, China, has been linked to the animal market, and has now resulted in thousands of cases with over 200 people dead. Coronavirus is rapidly spreading in a growing number of international locations, with a few cases already confirmed in the UK.

Precautionary measures are being taken across the globe including health check-ups, avoiding physical contact with other people who may be infected, and being considerably mindful of germs and contamination.

Understandably, Coronavirus is causing huge panic in a number of countries, with many people seeking urgent medical care. Obviously, this has caused a huge rush and increase in visits to hospitals and doctors surgeries.

But what happens when there is a language barrier, meaning communication between the healthcare professional and patient may become challenging at such a crucial time?

At thebigword we collaborate with many healthcare clients to ensure clear communication in challenging, emergency situations.

The use of interpreting services is essential to a proper diagnosis and thorough support for patients who may not speak the local language – whether that is face-to-face interpreting, via telephone or video.

Utilising interpretation services in a global health crisis such as Coronavirus enables greater clarity in communication and offers additional care and sensitivity in such a stressful situation for patients. Being able to access a service in their native language adds a necessary element of ease and comfort and allows a healthcare professional to address any concerns or questions.

At thebigword, we work with a number of large healthcare organisations across the globe, in both emergency and day-to-day scenarios. We work with medically trained linguists, who understand the specific, complex healthcare terminology to support a number of clients and their patients during often difficult dialogue.

Visit our interpreting page to find out how we can help you today.