thebigword, the world top-20 translation and interpreting company, has announced 42 per cent growth in its U.S. operation, based on increased activity in the manufacturing and technology sectors.
Recent contract wins underline a shift in demand for thebigword’s language services to large corporations following a period of sustained growth fuelled by public sector interpreting needs. thebigword’s established customer base within the multinational manufacturing and technology sectors means it has developed expertise in the localization of websites and translation of instruction manuals and packaging to meet local legislation, which are key requirements for exporters. The company has built up a strong and loyal client base in the manufacturing sector and over the past 10 years, customer churn has been less than two per cent per year.
thebigword can also demonstrate global quality accreditation, being the first translation company in the world to achieve ISO 9001 Certification – a quality standard it has now held for 27 years. It is also accredited to ISO 27001 for Information Security Management, and the German DIN quality standard.
The launch of its latest language management software platform, LD3 is planned for the Fall, enabling the ultra-secure management of complex multilingual projects and integration with Content Management Systems.
Josh Gould, Chief Commercial Officer at thebigword says, “For manufacturing and technology companies, there is a need for a language service that supports and underpins their global business strategy. Instruction manuals and product labelling have to be right first time and we provide a QA system that integrates seamlessly into our clients’ audit processes.”