Ground-breaking Translation and Interpreting technology for every industry
Your Interpretation Technology Solutions
thebigword Interpreting Management System is the ultimate solution for the convenient management of your global interpreting requirements. Connecting you and your teams to over 4,000 interpreters, 7 days a week, 24 hours a day, 365 days a year.
The opportunity to manage your face-to-face interpreting requirements independently is
uniquely available through IMS.Direct. This technology, accessed via subscription, provides
you with a specialist interpreter booking platform, from which you can manage your own
in-house interpreting services.
IMS Direct is the only solution you need for comprehensive management and control of your face-to-face interpreting services.
IMS Online Booking Management
With a 99.8% service fulfilment rate on face to face appointments you can rely on the
Interpreting Management system to secure the best interpreter match for your assignments.
Automated Telephone Interpreting
When your situation calls for immediate support, help is only a phone call
away. Once your language preference is chosen, you will be connected to an
interpreter within 30 seconds. Intelligent system monitoring ensures you can
depend on a high quality of service delivery every time.
Automated Linguist Sourcing
An interpreter plays a very trusted role, facilitating communication in a variety of
circumstances and scenarios. The Interpreting Management System automatically searches
a network of thousands to ensure that the interpreter you receive at your venue is the best
possible match for your booking requirements.
Reporting & Financial Management
The Interpreting Management System provides a wealth of reporting data on your
organisational activity, so you can easily monitor, plan and forecast your language services.
Serving over 1.5 million people across Lancashire and South Cumbria, the Royal Preston Hospital provides a broad range of elective and specialist healthcare services. From major trauma to neurosurgery, children’s services to elderly care, the life changing and life saving work the hospital is involved in is delivered with an overarching focus on care, excellence and compassion.