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Interpreting Management System

thebigword Interpreting Management System is the ultimate solution for the convenient management of your global interpreting requirements. Connecting you and your teams to over 4,000 interpreters, 7 days a week, 24 hours a day, 365 days a year.

IMS Online Booking Management

With a 99.8% service fulfilment rate on face to face appointments you can rely on the Interpreting Management system to secure the best interpreter match for your assignments.

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IMS Automated Telephone Interpreting

When your situation calls for immediate interpreting support, help is only a phone call away. Once your language preference is chosen, you will be connected to an interpreter within 30 seconds. Intelligent system monitoring ensures you can depend on a high quality of service delivery every time.

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IMS Automated Linguist Sourcing

An interpreter plays a very trusted role, facilitating communication in a variety of circumstances and scenarios. The Interpreting Management System automatically searches a network of thousands to ensure that the interpreter you receive at your venue is the best possible match for your booking requirements.

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IMS Reporting & Financial Management

The Interpreting Management System provides a wealth of reporting data on your organisational activity, so you can easily monitor, plan and forecast your language services.

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IMS Direct

The opportunity to manage your face-to-face interpreting requirements independently is uniquely available through IMS Direct. This technology, accessed via subscription, provides you with a specialist interpreter booking platform, from which you can manage your own in-house interpreting services.

IMS Direct is the only solution you need for comprehensive management and control of your face-to-face interpreting services.

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Video Remote and Mobile Applications

Through our Video Remote Interpreting technology you will receive the benefits of a face to face conversation, without waiting for an interpreter to be physically present, a truly versatile solution. With information at the touch of a button via our mobile applications you can help your users access the right interpreting solution for any situation.

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