Innovative language solutions for government and business
thebigword is a world leader in interpretation and translation technology, supporting governments and global brands with all their language services needs.
With our global team of linguists and localisation experts, we have built a reputation for quality, reliability and flexibility.
What we do
Language services for professionals
As the world gets smaller, the need for language services grows. We provide interpreting services to facilitate access to services for communities and translation to bring brands across borders.
Preferred supplier to 3 national governments and 100’s of local authorities
Enterprise global brands
Supplier to 80% of the top 100 global brands
Defence & International Security
Highly specialised support services designed for the Defence & Security industry
Secure staffing and outsourced independent QA services for clients
Innovative quality assurance
WordSynk is thebigword Group’s unified platform for language-software solutions. Used by all of our clients from the world’s largest companies and brands, including well-known Silicon Valley tech companies, to the British and US Government Departments.
- Secured by Microsoft Azure cloud security
- Accessible from anywhere with internet connection
- Mobile apps to coordinate interpreters and service users
- Detailed management reporting
- Built in automation and AI powered services
On-site remote services enabled by our proprietary technology tools. Our traditional face-to-face services are essential for sensitive and complex situations. A favoured service of our healthcare and legal sector clients who require the in-person service of a face-to-face interpreter.
- Over 250 Languages Supported
- Face to Face Interpreting
- Telephone Interpreting
- Video Remote Interpreting
Written language support for any challenge. Our professional translation services encompass a wide range of individual services, essential for providing world leading language services. Machine Translation powered by AI offers a cost effective alternative to the detailed service of Human Translation. Or for even greater quality we offer specialised translators with expert knowledge to not simply translate, but to reimagine your content.
- Machine Translation
- Augmented Machine Translation
- Human Translation
As a major supplier to justice departments at local and national level, we are well prepared to handle demanding transcription requests associated with legal proceedings and prison security assurance. We can work with almost any file type and any format, being as flexible as possible to support those challenging situations where transcription is a necessity.
- Compliant and secure
- Accurate and professional
- Fast and efficient
Our bespoke recruitment processes are the most stringent in the industry. Managing a global operation can be a daunting challenge. Our experienced recruiters draw from our database of registered contractors and use smart tech tools to identify and engage hidden potential candidates where they live.
- Outsourced recruitment
- Subject Matter Experts
- Management & Training
Built with linguists in mind
Our growing network of linguists can deliver all services on-the-go as well as control their profile.
With real-time updates, linguists can conduct all interpreting and translation assignments, accept opportunities and support clients wherever they are in the world.
Manage your bookings anywhere with the WordSynk Network App
Work on the go with a fully mobile optimised version of WordSynk Network, which we have developed to ensure the best experience for you no matter where you are in the world.
Our advanced mobile application will also be available on Google Play and Apple application stores, making it as accessible as possible. Click to download below.
When a patient who speaks another language walks through the door, we know we can get an interpreter who speaks one of 257 different languages on the phone in 30 seconds, thanks to thebigword. We can now make substantial savings, without having any negative impact on a quality patient experience, and receive a more flexible service.
thebigword delivered exactly what we wanted
A much improved service for language support compared with our previous supplier – it’s been absolutely great value for money and means we’ve seen some decent savings.
Collaboration with thebigword has helped us to understand the ways in which we could reduce translation cost, without compromising on quality.
Payback is already showing itself in our Translation Memory savings and we are assured that thebigword technology solutions are evolving quickly in line with our business to continually build upon this success.
thebigword has customer service representatives explain the entire process and help us through each and every step as if we were their only concern. Communication is excellent, problem-solving is timely and friendly, and projects are always completed to deadline.
thebigword has been a key partner for us, making the translation of our new website into seven different languages a slick and simple process.
thebigword has played a vital role for us, making something challenging seem simple. The whole translation process runs extremely smoothly and efficiently.
Maintaining absolute control over the process of reviewing non-evidential material recovered during the course of an investigation is of equal import as the weight of evidence. Utilising thebigword’s Machine Translation technology gave our team the freedom to focus on building a robust and conclusive investigation.
Manchester County Court
Even though the booking was made at the last minute the interpreter still arrived 15 minutes early and the service we received was excellent both during the court hearing and afterwards.
Integrated Neural Machine Translation (supported by AI) has allowed us to drive down costs, improve speed to market and maintain language quality. We are starting to see the benefits of this approach after a few weeks of launch and expect the machines to continually improve/learn as more flows through them providing us with continued savings over time.
Their staff are very good at working quickly – we’ve had a few projects that have given us no time at all really, but they’ve reacted very well to it. They also manage the different time zones very well and they’ve worked very hard to learn all our terminology. An important thing is they can be flexible and if we see anything that could be improved, they’re always very responsive to it.
Security for global businesses
Fast access to affordable and reliable language support services for global businesses
Our WordSynk System is one of the most secure on the market. Hosted on Microsoft Azure Cloud Systems, it is one of the most secure cloud-based solutions available, with 256-bit encryption.
For clients who require additional layers of security for their own compliance we are able to offer local and remote data storage through Microsoft’s Azure server network.
We hold the ISO27001 for Information Security, demonstrating our commitment to providing excellent service to our clients. Including excellence in how we handle their data.
Many of our clients have made commitments to Green and Carbon Neutral pledges, a commitment we admire and have strived to help our clients attain. That is why thebigword is 100% carbon neutral, so our clients can be sure that we are doing our part as a supplier.
Serving businesses globally
Over 40 years of service in the language industry has made us the perfect language partner for global businesses and governments.
Words translated annually
Minutes Telephone Interpreting a month
Get in touch
Please contact our Sales Team for any information regarding our services and to discuss how they can benefit you. We monitor our enquiries inbox regularly and will respond to all requests as we are able to.
- Interpretation, translation and localisation services to help you trade anytime, anywhere
- Agile technology at the touch of a button
- Timely solutions available 24/7/365
- Strong, long-term client partnerships
- Delivering the best services every time