About thebigword

As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network.

Eradicating the final barrier of global communication.

As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network.

We provide the best translation, interpretation, localisation and language technology solutions for businesses, the public sector and individuals – handling up to 50,000 worldwide assignments every day.

Experienced, diverse leaders driving innovation forward

thebigword boasts a talented team of professionals with diverse backgrounds and expertise, dedicated to providing language solutions to businesses around the world.

Our board members have progressed through a broad range of industries and reflect a variety of personal backgrounds. The team provide guidance and leadership to ensure that thebigword continues to innovate and grow while maintaining its commitment to providing the best possible language solutions to our clients.

An image of Joshua Gould, Chief Executive Officer of thebigword

Josh Gould, Chief Executive Officer

Group CEO, Joshua oversees the Group’s operations across all markets, enjoying success in leading cross-functional teams to drive global growth and efficiency.

Samantha Gibb

Samantha Gibb –
thebigword Group Finance Director

Sam joined thebigword in 2011 and started her finance journey with thebigword in the role of Credit Controller. Sam has also held the role of Group Financial Controller and in 2024 was promoted to Group Finance Director. As Group Finance Director, Sam runs our financial operations and works with stakeholders across the business.

An image of Mark Rice, Global Managing Director of thebigword Interpreting

Mark Rice, Global Managing Director –
thebigword Interpreting

Mark leads thebigword’s Interpreting business. Mark is passionate about driving innovation forward throughout the business with products designed for a new digital future.

An Image of Nilesh Dorik, Global Head of Business Transformation at thebigword

Nilesh Dorik, Global Managing Director – thebigword Translation

Nilesh currently spearheads the responsibility of Global Managing Director for the Translation business. Nilesh has played an instrumental role in the last 5 years to take thebigword India from concept to fully functional Operational Delivery centre.

An image of Lauren McCullen, Global Head of marketing at thebigword

Lauren McMullen, Global Head of Marketing

Lauren has been a driving force behind thebigword’s content and marketing activities for over 4 years, and is fully committed to shaping and executing thebigword’s evolving marketing and growth strategy.

Chris Whiting

Chris Whiting, Global Head of People & Talent

As the Global Head of People & Talent at thebigword, Chris Whiting is committed to fostering a vibrant, diverse, and inclusive work environment. With a keen focus on innovation, Chris leads on strategic people-centric initiatives to ensure that our people, and the organisation, thrives and succeeds.

Gazal Malaiya

Gazal Malaiya – Head of thebigword India

Gazal has over 17 years of total experience in HR and heads our India office. Gazal thrives in cross-cultural environments and is deeply committed to the company’s mission. She believes in cultivating a culture of diversity and inclusion for solving systemic issues and making an impact on our clients, our industry and society.

Photo of Pim Boesveld, Head of thebigword Netherlands

Pim Boesveld – Head of thebigword Netherlands

Pim is the Country Manager for thebigword’s Netherlands office and has worked in the localisation industry for a number of years now. Pim and his team are ambitious when it comes to designing translation and interpreting processes and continue to serve key public bodies in the Netherlands.

Jessica Trotter

Jessica Trotter – Clarion Business Director

Jessica joined thebigword 8 years ago and is armed with a wealth of knowledge and experience through her different roles within the business. As Clarion Business Director, she is committed to supporting the Deaf and Hard of Hearing community.

Our Values

We’re one of the top 16 Language Service providers globally and the largest Interpreting services provider in Europe. More importantly we are a conscientious employer with a great community.


As professionals we strive for excellence in all that we do.


Pioneers in AI language technology, we create trends and inspire the industry.


Through our ongoing investment in cutting edge thinking and AI technology, we create and deliver market-ready solutions and value for our customers.


We believe in a culture of trustworthiness, reliability and mutual respect.


We believe in our people and support their growth, helping them to realise their full potential. We recognise them as our greatest source of opportunity.