As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network.

We provide the best translation, interpretation, localisation and language technology solutions for businesses, the public sector and individuals – handling up to 50,000 worldwide assignments every day.

Josh Gould, Chief Executive Officer

Group CEO, Joshua oversees the Group’s operations across all markets, enjoying success in leading cross-functional teams to drive global growth and efficiency.

Samantha Gibb –
thebigword Group Finance Director

Sam joined thebigword in 2011 and started her finance journey with thebigword in the role of Credit Controller. Sam has also held the role of Group Financial Controller and in 2024 was promoted to Group Finance Director. As Group Finance Director, Sam runs our financial operations and works with stakeholders across the business.

Mark Rice, Global Managing Director –
thebigword Interpreting

Mark leads thebigword’s Interpreting business. Mark is passionate about driving innovation forward throughout the business with products designed for a new digital future.

Nilesh Dorik, Global Managing Director – thebigword Translation

Nilesh currently spearheads the responsibility of Global Managing Director for the Translation business. Nilesh has played an instrumental role in the last 5 years to take thebigword India from concept to fully functional Operational Delivery centre.

Lauren McMullen, Global Head of Marketing

Lauren has been a driving force behind thebigword’s content and marketing activities for over 4 years, and is fully committed to shaping and executing thebigword’s evolving marketing and growth strategy.

Chris Whiting, Global Head of People & Talent

As the Global Head of People & Talent at thebigword, Chris Whiting is committed to fostering a vibrant, diverse, and inclusive work environment. With a keen focus on innovation, Chris leads on strategic people-centric initiatives to ensure that our people, and the organisation, thrives and succeeds.

Gazal Malaiya – Head of thebigword India

Gazal has over 17 years of total experience in HR and heads our India office. Gazal thrives in cross-cultural environments and is deeply committed to the company’s mission. She believes in cultivating a culture of diversity and inclusion for solving systemic issues and making an impact on our clients, our industry and society.

Pim Boesveld – Head of thebigword Netherlands

Pim is the Country Manager for thebigword’s Netherlands office and has worked in the localisation industry for a number of years now. Pim and his team are ambitious when it comes to designing translation and interpreting processes and continue to serve key public bodies in the Netherlands.

Sasha Walton – Social Value Partner

Sasha leads impactful projects that advance social responsibility, sustainability, and ethical practices at thebigword. Her work includes reducing the company’s carbon footprint, promoting fair business practices, and supporting community development with non-profit partners. Sasha’s efforts ensure that social values are integral to thebigword’s operations, reflecting its mission to make a positive global impact.

Jessica Trotter – Clarion Business Director

Jessica joined thebigword 8 years ago and is armed with a wealth of knowledge and experience through her different roles within the business. As Clarion Business Director, she is committed to supporting the Deaf and Hard of Hearing community.