Championing Access for Deaf & Hard of Hearing Communities
We deliver non-spoken language support to ensure the Deaf and hard of hearing have accessible and inclusive access in workplaces, education, healthcare settings. Working with the public sector, thebigword enables people to have barrier-free access to essential services and meaningful interactions with confidence.

Communication should never be a barrier. We help organisations remove barriers to communication, creating inclusive environments where everyone can participate, engage, and be heard.
NON-SPOKEN LANGUAGE SUPPORT
Empowering Communication, Enabling Inclusion
Everybody deserves equal access to information, services, and opportunities. Our specialist non-spoken language services help organisations communicate effectively with Deaf and hard of hearing individuals, creating accessible and inclusive experiences across healthcare, education, workplaces, and public services.
Supported by a nationwide network of qualified professionals, we deliver flexible, reliable communication support that empowers individuals, promotes inclusion, and removes barriers to participation.

Non-Spoken Language Services
Our nationwide freelance network of highly skilled language service providers deliver a variety of non-spoken communication solutions to ensure the Deaf and Hard of Hearing receive the accessibility they deserve.
British Sign Language
Our BSL registered Interpreters enable clear, professional communication between Deaf and hearing people, with flexible in‑person and video interpreting options designed to support accessible, inclusive events and services.
Speech to Text Reporting
STTR uses stenography to provide real-time, verbatim support. The reporter types speech phonetically on a special keyboard, which the computer instantly converts into English text for display on a screen for Deaf or hard-of-hearing individuals.
Lipspeaking
This service is designed for Deaf people that do not use sign language, but can lip read. A Lipspeaker conveys speech to Deaf individuals through clear mouth patterns, rhythm, phrasing, facial expressions, and gestures. Our Lipspeakers are all qualified to Level 3.
Deaf Relay Interpreting
Deaf Relay Interpreting supports Deaf individuals with additional communication needs, by ensuring clear understanding between them and a sign language interpreter through a Relay Interpreter acting as an intermediary.
Notetakers
Notetakers provide clear, accurate notes for people who need to focus on interpreting or lipreading rather than writing.They produce concise manual or electronic notes that capture the key information being communicated, removing unnecessary pauses, repetitions and filler language to ensure clarity.
BSL Video Production
With 151,000 BSL users in the UK, accessible content is essential. Our qualified Deaf presenters translate documents and audio into BSL, meeting Equality Act requirements.
Foreign Sign Language
Deaf Relay Interpreting supports Deaf individuals with additional communication needs, by ensuring clear understanding between them and a sign language interpreter through a Relay Interpreter acting as an intermediary.
Lipreaders
Notetakers provide clear, accurate notes for people who need to focus on interpreting or lipreading rather than writing.They produce concise manual or electronic notes that capture the key information being communicated, removing unnecessary pauses, repetitions and filler language to ensure clarity.
Deaf Blind Interpreters
With 151,000 BSL users in the UK, accessible content is essential. Our qualified Deaf presenters translate documents and audio into BSL, meeting Equality Act requirements.
INCLUSION IN EVERY CONVERSATION
Making Every Conversation Accessible
Effective communication creates better experiences, stronger relationships, and more inclusive environments. That’s why organisations across healthcare, education, employment, and the public sector trust thebigword to deliver specialist support for Deaf and hard of hearing individuals.
By connecting people with the right communication professional at the right time, we help ensure information is understood, voices are heard, and everyone can participate with confidence.

Get in touch with our Interpreting team!
Please use the form to contact our Interpreting Sales Team for any information regarding our services and to discuss how they can benefit you.
We monitor our enquiries inbox regularly and will respond to all requests as we are able to.
- Interpretation to help you trade anytime, anywhere
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- Timely solutions available 24/7/365
- Delivering the best services every time
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