This accessibility statement applies to thebigword corporate website.
thebigword is committed to ensuring that its digital services are accessible, usable and inclusive for the widest possible audience.
Our Commitment to Accessibility
We aim to provide a website that:
- meets Web Content Accessibility Guidelines (WCAG) 2.2 Level AA
- supports assistive technologies
- enables all users to navigate and understand content effectively
- offers built-in tools such as high-contrast mode and text-size adjustment
When these accessibility features are activated, the website meets all relevant WCAG contrast requirements.
Compliance Status
Based on a recent audit carried out using the WAVE Browser Extension and assessed against WCAG 2.2 Level AA, thebigword website is partially compliant with the accessibility standards. This means that the website meets most WCAG 2.2 AA criteria, and any outstanding items are already being addressed.
The review confirmed that key structural, navigational and functional components are broadly in line with WCAG requirements, including:
- Consistent heading structure
- Clear navigation pathways
- Semantic HTML supporting screen reader use
- Accessible colour contrast when accessibility tools are enabled
- Logical focus order and keyboard navigation
A small number of areas were identified where accessibility can be further enhanced. These relate primarily to content managed through the WordPress theme, such as occasional missing labels, incomplete alternative text, or the need to further optimise contrast in specific situations.
These items are being actively reviewed and improved by our Marketing and Web teams.
How We Are Improving Accessibility
We are committed to ongoing improvement and are taking the following steps:
- Updating alternative text for images across key pages
- Ensuring link text and labels provide clear purpose and context
- Reviewing theme-level components to enhance contrast and structure
- Verifying ARIA usage to support assistive technologies
- Continuing regular accessibility monitoring and testing
As updates are made, we will review and update this accessibility statement accordingly.
Feedback and Contact Information
If you experience any accessibility challenges when using thebigword website or require information in an alternative format, you can contact us by emailing marketing@thebigword.com and we will respond within 10 working days.
Reporting Accessibility Concerns
If you report an accessibility issue and are dissatisfied with our response, you may contact the UK Equality Advisory and Support Service (EASS):
https://www.equalityadvisoryservice.com/
Preparation of This Accessibility Statement
- Statement prepared: March 2026
- Last accessibility review: February 2026
- Testing methodology: WAVE Browser Extension and manual review against WCAG 2.2 AA
