thebigword says ISO standards are great for global trade

Language services provider thebigword has renewed its commitment to safe, reliable and good quality global trade.

The company has completed the recertification of ISO standards 9001:2015 and 14001:2015, covering quality management and environmental management respectively.

The Swiss-based International Standards Organization system ensures that materials, products, processes and services are fit for purpose.

The independent, non-governmental body gives world-class specifications for products, services and systems, to ensure quality, safety and efficiency.

They are seen as instrumental in facilitating international trade.

Larry Gould, founder and  Executive Chairman of thebigword, said: “We are committed to ISO standards because they help companies like ours to access new markets, level the play-ing field for developing countries and facilitate free and fair global trade.

“As a language services provider, it is important to demonstrate to our partners that we are dedicated to the highest possible standards in our mission to help deliver peace and prosperity around the world.

“These standards are vital in creating confidence and trust in goods and services across borders.

“Without them, companies can be a risk to themselves and others.”

“Research”: published by Harvard Business School found that ISO adopters had far lower organisational death rates and substantially faster sales and employment growth.

In addition, thebigword has completed the recertification of ISO 27001: 2013, a standard for the management of information security.

It also holds the self-certified ISO 17100:2015, which covers the processes and resources necessary for the delivery of quality translation services.

Summary of certificates held by thebigword:

ISO 9001:2015 covers quality management systems and applicable statutory and regula-tory requirements

ISO 14001:2015 covers environmental management systems

ISO 17100:2016 covers processes and resources for quality translation services that meet applicable specifications

ISO 17100:2015 demonstrates conformity of translation services and capability to meet client specifications, relevant industry codes, best-practice guides and legisla-tion

ISO 27001:2013 covers information security management systems and establishes:

· The systematic framework ensuring thebigword protects its information as-sets from threats, vulnerabilities, and risk
· The design and implementation of a coherent and comprehensive security controls, legal, physical and technical
· An overarching management process to ensure a programme of continuous improvement and complies with applicable statutory and regulatory require-ments.

Cyber Essentials Plus is the highest security certification awarded by the UK Gov-ernment and provides comprehensive defence against the most common cyber threats.

PCI/DSS is the worldwide Payment Card Industry Data Security Standard set up to help businesses process card payments securely and reduce card fraud.

About thebigword:

thebigword is the largest interpreting services provider in Europe and is among the top 20 language and translation companies in the world.

It works with many of the world’s biggest and best-known brands and a number of large US and UK government organisations.

The company has 12 offices around the world, employs over 600 staff and has more than 15,000 linguists.

thebigword handles 1,000,000 minutes of telephone interpreting a month and 17,000 face to face meetings, as well as half a billion words of translation.

For more information, visit

Leave a Reply