We’re pleased to announce that thebigword has been named both Company of the Year and Innovator of the Year at the Association of Translation Companies (ATC) Language Industry Awards 2025.
The annual ATC Awards celebrate excellence across the language services sector, recognising companies and professionals who are driving innovation, delivering impact, and setting new standards in the industry.
These two prestigious awards reflect thebigword’s commitment to transforming global communication through cutting-edge technology and a people-first approach.
Our Company of the Year win recognises our inclusive culture, ethical leadership, and community outreach. From supporting displaced individuals with free interpretation services to partnering with local charities and investing in staff wellbeing, we’re proud to make a difference both inside and outside our organisation.
Meanwhile, the Innovator of the Year Award celebrates the success of our WordSynk Virtual platform, an AI-powered language solution. In 2024, we introduced several enhancements including:
- Voice recognition for improved transcription accuracy
- Dynamic job offers and intelligent chatbots for faster service
- A “Rejoin” function that reconnects dropped calls in under 15 seconds
These innovations have reduced booking times by 40% and increased customer retention to 97%, helping us deliver seamless multilingual support in even the most critical situations.
With over £15 million invested in R&D, our WordSynk platform now supports:
- 432 million minutes of telephone interpreting annually
- Over 120,000 face-to-face interpreting assignments
- More than 300 million words translated through AI and human expertise
These milestones reinforce our position as a trusted partner to public and private sector organisations across the UK, Europe, and the US.
Joshua Gould, CEO of thebigword, shared: “Winning the ATC Awards means so much to us because it comes from our own industry, from peers who truly understand the challenges, innovation and dedication it takes to deliver billions of minutes, hours and words of multilingual communication. It’s a powerful recognition of the passion and hard work of our global team and a reminder that thebigword continues to set the standard for quality and impact across the language technology industry”.
We extend our heartfelt thanks to the ATC, our clients, partners, and colleagues for their continued support. As we look ahead, we remain committed to driving innovation, accessibility, and excellence in language services worldwide.
