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thebigword introduces new Re-Join Call feature to their Telephone Interpreting

thebigword has introduced a new Re-Join Call feature to their WordSynk Telephone Interpreting service, which will minimise the impact of dropped calls for clients and revolutionise customer service. thebigword understands that network and connectivity issues for interpreters can happen at any time and cause calls to disconnect unexpectedly. No more interruptions, no more misunderstandings, no…

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thebigword progressing towards significantly improved linguist experience

thebigword’s linguist network is at the very core of our business. Their satisfaction is of great importance to us and we have a commitment to continuous improvement – ensuring we are providing them with the best experience throughout their journey with us. We recently conducted a comprehensive Linguist Satisfaction Survey to gauge our progress, as…

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thebigword receives Cyber Security Boost with ISO 22301.

Over 30,000 major cyber-attacks are launched every day. As both people and businesses rely more and more on technology to store and share their sensitive information, the risks presented by cyber-attacks are only set to intensify. Global companies are subjected to cyber-attacks hundreds of times a day and at this time more than ever, businesses…

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thebigword launches new WordSynk TI platform available for interpreters

Global language technology company thebigword, has launched an exciting new Telephone Interpreting platform for interpreters, available in both desktop and mobile applications. This new way of accepting and servicing Telephone Interpreting calls will allow interpreters to support thebigword clients and the limited English-speaking community. thebigword have worked closely with telephone interpreters working with WordSynk TI…

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thebigword introduces exciting integration with Dropbox to their WordSynk Translation

Global Language Technology company thebigword has rolled out a new development, an integration with Dropbox which going forward will make it easier for clients using WordSynk Translation. WordSynk was introduced by thebigword to simplify both the translation and interpreting experience for their customers. With this in mind, thebigword team are excited to share that they…

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WordSynk hits 100k per month automation milestone

WordSynk, thebigword’s all-in-one language platform, has hit an automation milestone with over 100,000 Telephone interpreting calls per month now being fully automated. Fully automated calls require no human involvement in connecting a customer over the phone with an interpreter in under 30 seconds. thebigword has increased fully automated calls by over 230% from this time…

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thebigword launches Revolutionary AI Recommendation Workflow in WordSynk Translation

Global Language Technology company thebigword have launched a revolutionary new development to their WordSynk Translation, which helps to deliver projects both quickly and efficiently to clients.  The WordSynk AI Recommendation Workflow utilises Artificial Intelligence and a machine learning algorithm to provide clients with an automated analysis of the best workflow for a translation project based on the content and client’s requirements. The WordSynk technology team have developed this…

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thebigword completes Digital Transformation and eyes further growth

With 2.5 quintillion bytes of content created each day, demand for content localization is growing daily. According to CSA Research, the language services and technology Industry market size will grow to some $53 Billion in 2021. thebigword has capitalised on this growth through its online WordSynk app. Each month over two million minutes of virtual…

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WordSynk Neural Machine Translation achieved parity with Human Translations – thebigword releases whitepaper

Global Language Technology Company thebigword has released a new white paper in collaboration with Xerox and the UK Metropolitan Police, demonstrating how they can achieve human translation quality using Artificial Intelligence and Machine Learning. WordSynk is the company’s all-in-one language technology platform which is a market first and gives its users the power to communicate…

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Exciting telephone interpreting upgrades announced

Demand for Telephone Interpreting calls has nearly trebled during the COVID-19 pandemic as thebigword’s clients have shifted away from requiring an interpreter in person. Global Language Technology company thebigword has rolled out a series of improvements to WordSynk’s Telephone Interpreting Service making it easier for clients to include a third-party during calls. Users can now…

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WordSynk Network platform is launched

Global Language Technology Company, thebigword Group, have launched their latest all-in-one platform for Linguists, WordSynk Network as the company continues to launch products aimed at bringing a new level of efficiency to the language service industry. WordSynk Network is part of the company’s suite of AI-powered tools that automate and simplify workflows, provides real-time updates…

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