IBM was seeking a partner that could provide resources to provide language support and help manage their internal processes.

• Translation cycle time reduction of 23%
• Total end-to-end cycle time reduction of 59%
• Reduction in operating costs vs. cost of FTE
• 9% reduction in translation costs due to vendor engagement and alignment of content to better leverage centralized TM
• Reduced new employee and job function training from 90 to 3 days
• Eliminated waste of $156K of translation content that became obsolete prior to the completion of the incountry company review.

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