thebigword secures contract to provide language services to the ACRO Criminal Records Office

Global language technology company thebigword Group have been successful in a recent tender to become a provider of language services for the ACRO Criminal Records Office.

ACRO Criminal Records Office is part of Hampshire Police and operates a national police unit working for safer communities. They offer a range of services that deliver operational benefits to law enforcement and public protection teams.

For the new contract, ACRO required the translation of foreign conviction information, which is exchanged with EU member states via the European Criminal Records Information System and up to 200 other countries utilising Interpol exchange systems.

With a predicted increase in volumes of work due to Brexit, ACRO’s main objective for the new contract was to identify solutions that will help support in reducing cost and improving efficiencies without impacting on quality.

thebigword were able to provide a solution with their Augmented Machine Translation, which can be accessed through their all-in-one WordSynk platform.

Machine Translation offers a high quality, efficient and cost-effective solution to traditional human translation. With advances in technology that utilise machine learning and artificial intelligence, their Machine Translation provides rapid and accurate translations.

With a fast turnaround translation that does not compromise quality, thebigword’s WordSynk platform offers unprecedented features that can cut translation time from weeks to hours.

Clare Riches, Chief Commercial Officer for thebigword said: “ACRO do a great job of keeping us and our communities safe and we are delighted to be able to help them by providing our translation services.

Augmented Machine Translation on our WordSynk platform will allow them to translate criminal records easier and faster, helping them to continue their hard work.”

A spokesperson for ACRO said: “It has been a pleasure bringing thebigword on as ACRO’s language service provider. The flexibility and forward thinking of thebigword in terms of utilising the best available technology and best workflows possible, to suit the businesses need, is definitely something ACRO will benefit from over the next few years.”

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