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thebigword and RBS work in collaboration to deliver service excellence to RBS customers. THE CHALLENGE Royal Bank of Scotland (RBS) were facing a period of change within the business which had the potential to disrupt their valuable relationship with their customers. RBS needed a method to protect this relationship; in particularly with their global customers.…
The Ministry of Justice contract presented a unique challenge. Within the region of 24,000 users on the framework, in locations across the country, thebigword needed robust implementation to meet the contracts requirements. THE CHALLENGE The Ministry of Justice required a language service provider that was capable of delivering an increased quality of service all around,…
With personnel in projects and conflict zones across the world including Ukraine, Afghanistan and Iraq, the MOD required a linguistic services provider to deliver fast, high quality language support. THE CHALLENGE The UK Ministry of Defence needed a provider to deliver fast, high quality language support in a variety of training environments. They required adaptable,…
thebigword provides multiple language services on behalf of HSBC’s Staff training and eLearning division. THE CHALLENGE Due to the strict confidentiality of financial documents within HSBC, the ability for staff to send and receive emails is restricted, which limits their ability to request and receive translated documents. HSBC needed a one stop shop translation service…
The Google brand is too valuable and prestigious to risk poor translation of Google product content or marketing material. Google required a quality assurance programme that would first, ensure top-notch linguistic quality, and second, would scale to support all Google products and services around the globe. THE CHALLENGE Google required faster delivery times with exceptional…
The US Army in Europe faced a major challenge to deliver scenario based training to armed forces stationed in southern Germany. THE CHALLENGE The US Army required over 1,200 civilian contractors to simulate the challenging environment their forces will face when deployed in theatre. The US Army needed these recruits to be multilingual to recreate…
thebigword delivers a bespoke workflow automation solution to the world’s most popular online gaming platform to streamline their localisation processes. THE CHALLENGE 888.com is the world’s most popular online gaming website offering online poker, casino-style games, and sports betting. With strategic goals for market expansion, 888.com is offered in 11 languages across 16 B2C brands…
Kingston has grown to be the world’s largest independent manufacturer of memory products. With global headquarters in Fountain Valley, California, Kingston employs more than 3,000 people worldwide. THE CHALLENGE As a global company, Kingston need to be able to: •Translate customer facing content quickly & accurately to meet new product and product update timelines •Understand…
语言服务提供商 thebigword 携手 Google，帮助中小型企业 (SME) 跨越语言障碍，为他们的产品和服务赢得新的国际客户。 搜索引擎巨头选择 thebigword 作为其全新工具 Market Finder 的本地化合作伙伴。 潜在的出口商可利用该服务快人一步地了解国际市场策略，只需简单三步让他们的业务走向全球。 Market Finder 帮助 SME 深入了解潜在客户如何利用互联网和可支配收入，推荐最佳市场，从而制定全球业务计划。 SME 选好新的目标市场之后，Market Finder 提供工具、指南和资源，帮助计划后续步骤，例如本地化、国际付款和物流等。 Market Finder 提供数据和客户洞察，帮助 SME 了解最佳广告语言和接触潜在客户的最佳方式，从而制定市场营销决策。 服务可全面覆盖 180 个市场，并利用来自 32 个数据源的深刻洞察。 以一个旅行元搜索引擎为例，它使用 Market Finder 指南和洞察对其网站进行本地化，用户可在一次搜索中比较飞机、火车和汽车旅行选择的价格和行程时间。 thebigword 创始人兼执行总裁 Larry Gould 说： “对很多中小型企业而来，第一次出口就像是拿下一个难缠的潜在客户。 但是有了 Google Market Finder，事情就会变得简单，即便是将产品和服务销往海外，也不再是神秘莫测的事情。 “英国自古以来就是一个伟大的贸易国家，这款工具将帮助新一代的英国出口商与世界各地的新客户紧密联系在一起。” “2016 年，我们的产品和服务出口值突破了 4000 亿美元，其中包括汽车、医药和燃气轮机，我们因此成为全球第 10 大出口经济体。” “外面遍地都是机会，对小企业来说更是如此。因此，我鼓励他们大胆走出国门，走向全球。” Google…
Language technology provider thebigword Group has secured a new contract with the American global aerospace, defense, security and advanced technologies company, Lockheed Martin based in Maryland, USA. Lockheed employs approximately 110,000 people worldwide and is principally engaged in the research, design, development, manufacture, integration and sustainment of advanced technology systems, products and services. Operating globally,…
Language technology company thebigword is pleased to announce that it will be holding its inaugural virtual Linguist Summit on Tuesday 12th May using Microsoft Teams. The global language service company will kick start an exciting new series of Summits focusing specifically on interpreting for the Police. The panel will share updates on the new National…
