SMEs who want to export: Franglais won’t cut it, warns language solutions company

h3. SMEs who want to export: Franglais won’t cut it, warns language solutions company British SMEs who want to export their goods and services abroad need to learn how to speak to foreigners better. As the Government kicks off National Export Week, Larry Gould, founder of one of the world’s largest language solution companies ‘thebigword’,…

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London Probation Trust: First in World to use New Foreign Language Technology

thebigword, the world top-20 interpreting and translation company, has added a new technology offering to support its work with the National Health Service, Probation Trusts across the UK, and the Ministry of Defence. With the highest proportion of foreign nationals in the UK, London Probation Trust has become the first in the world to use…

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UNILEVER – CASE STUDY

With 400 brands – two billion people from 190 countries use Unilever products. In Switzerland, key brands include Food Solutions, Lusso Ice cream and Knorr. THE CHALLENGE Unilever Switzerland needed an experienced language service provider to explore ways to remove barriers from their translation processes, cut costs and raise overall quality standards. It also wanted…

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HUAWEI – CASE STUDY

thebigword’s Beijing office delivers end-to-end localisation services to the world’s largest telecommunications equipment manufacturer. THE CHALLENGE Huawei is the largest telecommunications manufacturer in the world with strategic goals for the mobile and wearable devices market. Huawei needs to get their products to market first to win in this highly competitive space. Products must be ready…

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YORKSHIRE AIR AMBULANCE – CASE STUDY

Serving more than 5 million people across 6,000 square miles, Yorkshire Air Ambulance Service NHS Trust (YAS) handles around 800,000 urgent and emergency calls a year. THE CHALLENGE Yorkshire Ambulance Service NHS Trust (YAS) was facing an unprecedented demand on its services as the Grand Depart of the Tour De France was arriving in the…

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ROYAL BANK OF SCOTLAND – CASE STUDY

thebigword and RBS work in collaboration to deliver service excellence to RBS customers. THE CHALLENGE Royal Bank of Scotland (RBS) were facing a period of change within the business which had the potential to disrupt their valuable relationship with their customers. RBS needed a method to protect this relationship; in particularly with their global customers.…

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THE MINISTRY OF JUSTICE – CASE STUDY

The Ministry of Justice contract presented a unique challenge. Within the region of 24,000 users on the framework, in locations across the country, thebigword needed robust implementation to meet the contracts requirements. THE CHALLENGE The Ministry of Justice required a language service provider that was capable of delivering an increased quality of service all around,…

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THE MINISTRY OF DEFENCE – CASE STUDY

With personnel in projects and conflict zones across the world including Ukraine, Afghanistan and Iraq, the MOD required a linguistic services provider to deliver fast, high quality language support. THE CHALLENGE The UK Ministry of Defence needed a provider to deliver fast, high quality language support in a variety of training environments. They required adaptable,…

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HSBC – CASE STUDY

thebigword provides multiple language services on behalf of HSBC’s Staff training and eLearning division. THE CHALLENGE Due to the strict confidentiality of financial documents within HSBC, the ability for staff to send and receive emails is restricted, which limits their ability to request and receive translated documents. HSBC needed a one stop shop translation service…

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GOOGLE – CASE STUDY

The Google brand is too valuable and prestigious to risk poor translation of Google product content or marketing material. Google required a quality assurance programme that would first, ensure top-notch linguistic quality, and second, would scale to support all Google products and services around the globe. THE CHALLENGE Google required faster delivery times with exceptional…

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