Author: Lauren Hockney

Breaking language barriers: thebigword connects clients to interpreters within 22 seconds through technology platform

thebigword, a leading global language solutions provider, is proud to announce a groundbreaking achievement in its pursuit of delivering exceptional language services to clients worldwide. Leveraging their state-of-the-art AI automated Telephone Interpreting (TI) platform, thebigword has been able to connect 98% of TI platform users to a qualified interpreters within 22 seconds. Throughout history, language…

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thebigword partners with Leeds based charity Zarach as one of their ‘Dream Makers’

thebigword, a leading language services provider, is incredibly proud to announce a new partnership with Leeds based charity, Zarach. Zarach are committed to helping children and families who are living in poverty crisis. They strive to ensure every child who needs it has access to a comfortable bed through their ‘Every Head a Bed’ campaign. Embracing the…

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thebigword raises money for Calderdale and Huddersfield NHS Charity through their NHS Big Tea Party!

On the 12th July, thebigword held their appropriately named Big Tea party in honour of the NHS’s 75th birthday. Our UK staff enthusiastically gathered at the Brainworks in Leeds, immersing themselves in an afternoon filled with delectable cakes, comforting cuppas, and a plethora of enjoyable activities. The event aimed to raise funds for the Calderdale…

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The power of language: experiencing culture through a different lens

Due to rapid technological developments, instant access to films, TV shows and cheap flights, it has never been easier to start learning a new language. Yet for many, the globalised nature of the modern world breeds a casual attitude towards language learning, as simple machine translations can assist in stumbling through broken conversation in a…

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thebigword introduces new Re-Join Call feature to their Telephone Interpreting

thebigword has introduced a new Re-Join Call feature to their WordSynk Telephone Interpreting service, which will minimise the impact of dropped calls for clients and revolutionise customer service. thebigword understands that network and connectivity issues for interpreters can happen at any time and cause calls to disconnect unexpectedly. No more interruptions, no more misunderstandings, no…

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How British Sign Language (BSL) Interpreters make sport inclusive for the Deaf community

In the world of sports, the power of communication is undeniable. From the roar of the crowd to the strategic play calls, communication is at the heart of every game. However, for the deaf community, accessing sports events and fully participating in the excitement can be challenging without the support of British Sign Language (BSL)…

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thebigword secures contract renewals with various NHS Trusts across the country

Global language Technology company, thebigword, has secured contract renewals with various NHS Trusts across the country to continue to support them with their language service needs. thebigword will be able to continue to support Kent and Medway NHS and Social Care, Royal Brompton and Harefield’s Hospitals, Harrogate NHS, and South Central & West NHS with…

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thebigword awarded exciting transcription contract with Ofsted

Global language technology company thebigword has secured a transcription contract with Ofsted (Office for Standards in Education, Children’s Services and Skills), an independent non-ministerial Government body in the United Kingdom. Ofsted is responsible for inspecting and regulating institutions providing education and care for children and young people. Ofsted’s primary purpose is to ensure that children…

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thebigword supports Women’s England Deaf Football team as their Official Interpreting Partner

Global language technology company, thebigword, has become the Official Interpreting Partner for the Women’s England Deaf Football team, supporting them on their journey to the World Cup in Malaysia in September. The Deaf Lionesses had to raise over £50,000 by the end of June for them to attend the World Cup and raise an additional…

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thebigpride

June is Pride month! A month dedicated to celebrating the LGBTQ+ communities all around the world. Pride month is about teaching tolerance, education in pride history and continuing to move forward in equality. It calls for people to remember how damaging homophobia was and still can be and is all about being proud of who…

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thebigword progressing towards significantly improved linguist experience

thebigword’s linguist network is at the very core of our business. Their satisfaction is of great importance to us and we have a commitment to continuous improvement – ensuring we are providing them with the best experience throughout their journey with us. We recently conducted a comprehensive Linguist Satisfaction Survey to gauge our progress, as…

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thebigword attends The National Police Language Services Conference and Awards

thebigword, amongst a handful of other language service providers, were present last week at The National Police Language Services Conference. Without the assistance of spoken and non-spoken interpreters, Police Forces across the UK are unable to effectively communicate with all the members of the public. The police interpreters between them provide face to face and…

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